No masks in the entire hotel by staff or guests, yet signs up everywhere advertising they are short-staffed because apparently they can’t pay employees enough to work during Covid. Also, no wi-fi in the room…Īwful visit because of poor management. They handled it very well but I would not stay here again due to inconsiderate people not following the rules. Listened to my concerns and ultimately refunded me part of my stay. In the morning I complained to the manager, as I did not want to get blamed and charged the smoking fee. In the night I was sneezing and nauseated from the smell. The housekeeping supervisor suggested it was adjoining room that was smoking, although the whole facility is non smoking. We even pointed out many used cigarette butts outside the door for a ‘non smoking” room with a supposed $150 clean up fee.

Unfortunately it did nothing at all because the whole premise was saturated with stale cigarette smoke. She brought an air purifier and set it on for 2 hours. She was super in understanding our dilemma. They sent housekeeping supervisor immediately over. The place was clean, but upon entrance into our NON smoking room, it reeked of smoke. Barcelo Bavaro Palace All Inclusive Resort.Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near Central Michigan University.Hotels near Saginaw Chippewa Tribal College.Hotels near Blue Gator Sports Pub & Grill.Hotels near Mount Pleasant Discovery Museum.Hotels near Kids Quest and Cyber Quest at Soaring Eagle Casino Resort.Mount Pleasant Hotels with Tennis Courts.Mount Pleasant Hotels with Laundry Facilities.Mount Pleasant Hotels with Air Conditioning.Hotels near The Retreat at Soaring Eagle.

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